08. Where can I take my vehicle for repairs?07. Do I need to obtain vehicle rental authorization?06. HOW LONG DOES THE PROCESS TAKE AND HOW WILL I BE NOTIFIED ONCE IT IS COMPLETE?05. How will my claim get paid?

If you are in the vicinity of the selling dealer, it’s best to return to them. If not you can go to any repair facility that is licensed for retail business and that will assist you with filing a claim. You can also contact our Office toll free at 877-222-4162, we can provide you with…

Yes, rental requires prior authorization. You can rent a vehicle based on your own needs however, you would be reimbursed based on the qualified rental benefits of the contract.

Claims are authorized as quickly as possible once all required information has been received and reviewed. Once repairs or replacements are made and final claim documents are received, claims are paid within 48 hours.

We can pay the repair facility by credit card for prior authorized claims, or if they will not accept this form of payment we can reimburse you for prior authorized claims.