Claims Procedures

  • Our full-line of products and programs protect the consumer’s financial investment and enhance the driving and ownership experience.

Claims Procedures

In order for us to facilitate your claim in the least amount of time, we recommend you read all the instructions first, by downloading the applicable claim procedures below. You should also reference your waiver or contract for the full terms, conditions, exclusions and claim procedures for your specific product.

We know it isn’t fun for consumers to go through the ordeal of filing a claim. Therefore, you have our commitment to make things as effortless as possible on your part.

Our Claims Department is open Monday through Friday from 9AM to 5 PM EST.


Norman & Company, Inc.
Mailing Address
13401 McCormick Drive
Tampa, FL 33626

Physical Address
Norman & Company, Inc./Classic
13401 McCormick Drive
Tampa, FL 33626

Toll Free: 800-930-4633
Fax: 813-855-4554

Classic Administration Systems, LLC
1603 Capital Avenue Suite 303D
Cheyenne, WY 82001

Toll Free: 877-222-4162
Fax: 813-582-4008



GAP/Theft Claim Procedures
Gap Claim Procedures

Theft Claim Procedures

Statement of Use - High Mileage Usage Form

Statement of Loss Theft Claim Form

Statement of Loss Fire Claim Form

Statement of Loss or Collision Claim Form

Ancillary Claims Procedures 
CAS (Dealer) Claim T&W Procedures

CAS Signature A La Cart Claim Procedures

CAS All in One Claim Procedures

CAS Key Remote Claim Procedures

Try it. Pick up the phone and call 800.930.4633.

Allow us to introduce you to what so many of our agents, their dealers, and their customers have told us. Classic does, indeed, provide the most extraordinary experience in the industry!

Norman J. Ferenz
President & Partner