Vice President of Operations
Jennifer’s top priority is to ensure that all the departments are working efficiently to process business, claims and cancellations to get the quickest turnaround time yet provide the best service. Jennifer also stays up to date on all the current market trends for the industry and incorporates any knowledge or technology to Classic to help the company stay competitive.
Vice President of Sales
Brad’s knowledge of the automotive industry allows him to develop and grow our clients businesses through our Classic product line. Brad is able to recognize emerging trends and coordinate new procedures, products and programs to fit the changing automotive landscape.
Agency Sales Manager
Traci joined Norman & Company in 2004. Today, as Agency Sales Manager, her primary focus is providing agents with superior support and the tools they need to meet their goal of generating more revenue in the dealers’ F&I Departments.
New Business Processing and Underwriting Manager
Melissa joined Norman & Company, Inc. in 2006. Melissa ensures all business is processed to underwriter specifications while encompassing new technology to enhance compliance and efficiency.
Lisa joined Norman & Company, Inc. in 2020 as claims director. Lisa is responsible for growing and supporting a claims team for our ancillary products. Lisa’s extensive experience includes developing claims teams for various product lines, including auto and recreational. This experience coupled with her ability to manage numerous relationships nationwide supports our business goals.