TERMS OF USE FOR ELECTRONIC DELIVERY OF CLAIMS RELATED DOCUMENTS
Norman & Company, Inc./Classic, and their subsidiaries and affiliates, (collectively, “Classic”) are pleased to offer electronic delivery (“E-Delivery”) of claims related notices, services and documents (“Documents”).
Please read these Terms of Use carefully. By electing to enroll in our E-Delivery option, you agree to be bound by its terms and conditions. Please note: You should only consent if you agree with all of these terms and conditions.
By consenting to E-Delivery, you accept and agree to the following:
I agree to submit and receive my claims related Documents in electronic form.
I will submit and receive documents related to my claim including, but not limited to, estimates, correspondence, status letters, claims forms, claim surveys and information about related services by E-Delivery. Classic understands that there may be some documents that cannot be delivered electronically due to legal and/or technological constraints, these documents may be submitted via a mail delivery service to our office at 13401 McCormick Drive, Tampa, FL 33626. Any documents that Classic cannot send via E-Delivery will be delivered to me via United States Postal Service (USPS) to my postal address on record.
When new documents submitted have been reviewed or new documents for review are available, Classic will send me an email message informing me of the update. It is my responsibility to log in to the website to upload or view my documents.
There is no charge for E-Delivery of claims related Documents, but I understand that I may incur costs associated with electronic access to the E-Delivery Documents, such as usage charges from Internet access providers and telephone companies. I understand that Classic is not responsible for any damages to my computer hardware or software; injury to me as a result of power failures or power spikes, or telephone or internet interruptions or other expenses in relation to my use of E-Delivery. I may request a paper copy of any claims related Document at no charge by contacting Classic at 800-930-4633.
I understand the minimum hardware and software requirements for E-Delivery.
E-Delivery Documents will be delivered in .pdf, .jpg., jpeg, tiff, tif, png, zip, mov, xls, xlsx, doc, docx format. I understand that I must have an email account, access to an Internet browser and Adobe Reader software (this software is available for download free of charge at www.adobe.com).
I will provide Classic with a working email address.
I understand that I will need to maintain a current email address with Classic and ensure that it is active and capable of receiving new emails. To do this, I will ensure that my e-mail account has sufficient space for new e-mails and that my e-mail server and spam-blocking software do not block Classic e-mails. I understand that Classic is not responsible for problems arising from e-mails sent to an inactive or out-of-date e-mail address, unless Classic is solely negligent for using an incorrect address. If an email is returned to Classic as undeliverable, Classic will notify me to update my email address.
I may update my information, such as changing my email address, at any time by contacting Classic at 800-930-4633.
I understand that Classic may modify these terms and conditions at any time.
My continued participation in this E-Delivery option will constitute my acceptance of any revisions to the Terms and Conditions. Please check the Terms and Conditions on www.classictrak.com/terms-and-conditions.com regularly. We are not required to deliver information electronically and may discontinue electronic delivery in whole or in part at any time.